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Knowledgebase

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Can I transfer my service to another account?

Yes, you can transfer your service to another account registered with Senseihost. To do this...

Do you include VAT in your prices?

The European Union (EU) assesses a consumption tax on goods and services for use in its member...

How do you handle delayed payments?

Paying invoices on time is our customers’ responsibility. There are steps: Our automated...

How to cancel PayPal subscription?

Signing up for a subscription means that the customer authorised Senseihost to make a recurring...

How to change service billing cycle?

If you have ordered service on monthly payment basis and you would like to benefit from our long...

How to manually renew services?

In case you would like to renew services sooner than the due date, you may do that by generating...

PayPal Billing Agreement

PayPal Billing Agreement is one of our supported payment methods. This payment method allows to...

What payment methods do you accept?

Customers can choose from these billing methods: PayPal Credit Card WebMoney / Bank Transfer...

Why my order is marked as fraud?

In order for our services to remain safe and secure, all orders must pass inspection by our...

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